E-commerce and POS integration will bring you these 6 wins

Posted by Tilt Recruitment on December 22nd, 2020

E-commerce and POS integration will bring you these 6 wins

Posted by Tilt Recruitment on December 22, 2020

Shockingly enough, after nearly a year of COVID, some retailers are still not online – and some of those that are think e-commerce is still just having a website. In the new normal, it’s much more.

E-commerce is now a real multi-channel phenomenon that can give you maximum reach without the need for a big store. Techniques like social selling, clienteling and catalogues mean you need an integrated ecommerce site to manage sales, customers and stock competently.

And if you have a brick-and-mortar store, you need real-time ecommerce and point-of-sale (POS) integration to create real omnichannel retail that lets you track all sales, order management and inventory processes both instore and online.

With retail tech evolving at the speed of light, you need to understand the benefits you’re missing out on if you don’t have ecommerce and POS integration.

  1. Real-time access to stock in multiple locations. No more overselling and ending up out of stock, no more overnight polling, just satisfied customers who know that when they buy online or order click and collect or click and reserve, they can trust you to supply the product.
  2. Huge improvements in your stock management options in-store and online. Want customers to be able to check stock in your stores via your website? No problem.
  3. A single view of each customer, so you can see all the data from their online and offline shopping with you in one place. This means you can provide consistent customer service across channels, and if you like, launch an omnichannel loyalty scheme.
  4. Cloud-based systems that give you a complete merchandising workflow where you can set your own rules for nishment, minimum and maximum levels, out of stock occurrence, click and collect, and more.
  5. Total control over images, attributes and descriptions of your products with user-friendly built-in product information management (PIM).
  6. Every delivery option your customer could want: buying online, click and collect, click and reserve, pre-ordering, drop shipping and more. This is vital for customer retention and to encourage visitors to your bricks-and-mortar stores in these difficult times for high-street shopping.

In summary, if you want to create a real omnichannel customer offering that will fill your customers with confidence and make them loyal to your brand, you need integrated e-commerce and POS systems.

Latest blog posts

The Transformative Impact of Cloud Computing on IT Job Roles

Posted on

Cloud computing has become a game-changer in the world of information technology, revolutionising the way businesses operate and transforming the roles of IT professionals. As organisations increasingly adopt cloud-based solutions, the demand for skilled professionals in this domain has skyrocketed. In this blog post, we’ll explore how the implementation of cloud computing is reshaping IT […]

Read more

Building a Strong Employer Brand in Tech

Posted on

In today’s hyper-competitive tech industry, having a robust employer brand is the key to attracting and retaining the best and brightest talent. Your employer brand is the reputation and image your company projects as an employer, and it can be the deciding factor in whether top tech professionals choose to work for you or your […]

Read more

In-Demand Tech Skills: What Employers Are Looking for in the Modern Era

Posted on

In today’s fast-paced digital world, technology is advancing at an unprecedented rate. From the rise of artificial intelligence and machine learning to the ubiquity of cloud computing and cybersecurity threats, the tech landscape is constantly evolving. As a result, employers are seeking professionals with a diverse range of skills to stay ahead of the curve […]

Read more

Get in touch and we’ll call you right back!





    Before getting in touch with us, please ensure you take a look at our privacy notice so you understand what data we collect from you, why we collect it and what we do with it.

    Fields marked with * are mandatory