Infrastructure Support Analyst

Posted by on November 29th, 2022

Infrastructure Support Analyst

Posted by on November 29, 2022

Become a technical subject matter expert for this award-winning business going through significant investment across all of IT. As Infrastructure Support Analyst, you’ll investigate and resolve technical issues including major incidents, as well as support on projects to upgrade systems and deliver new systems and solutions. With expertise in infrastructure service delivery, you’ll take pride in maintaining high operational service levels through incident resolution and infrastructure maintenance. This is an enterprise environment comprising Windows server 2008 though to Windows Server 2019, Exchange online, Exchange 2016, M365 and Azure AD. Responsibilities are varied and will include: 1st line, 2 nd line, 3 rd line support for infrastructure related problems – WAN, Lan, Servers Server installation, upgrades, moves, changes and decommissioning Working within a team on complex configurations Technical support and proactive infrastructure maintenance This role would suit an IT Infrastructure Support Analyst looking for a role within a varied technical environment. As Infrastructure Support Analyst, you can expect to be working with Microsoft technologies on both the windows server and systems side including Active Directory at Enterprise / multi forest scale, Exchange and Exchange online and O365 / M365.  Experience of VMWare or other virtualised environments, SQL Server, Azure / AWS / Cloud platforms would be desirable. ITIL aware with a strong focus on customer service and in-depth 2nd line and 3rd line support skills are needed.  We have recruited for this company for around 10 years and have lots we can tell you about their genuine career opportunities and award-winning culture so please contact us for further information. With a basic salary to £40,000, company benefits include a bonus, 35-hour basic working week, 28 days holiday plus bank holidays which increases with length of service, pension, healthcare and 3 x basic salary death in service. Hybrid working, 3 days onsite. This position is based near Wolverhampton. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK.  If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.

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