IT Support

Posted by on March 29th, 2024

IT Support

Posted by on March 29, 2024

Varied is the best way to describe this role!  If you are an IT Systems Analyst looking to be involved with lots of technology AND projects, you will love this role. The company are great, too.  Operating within a sector that is growing rapidly and with great links to the local community, this global company are innovative and contributing to making the world a better place.  As IT Systems Analyst you will help deliver IT support services to the business.  This could be 1 st , 2 nd or even 3 rd line support within a Windows environment, design and implementation of desktop, network rollouts, latest Wintel OS rollout, or cyber security projects.  A very technical role that will suit someone happy to provide technical support as well as work on IT projects. This role would suit someone with a varied technical background.  Not necessarily in depth across all areas but certainly a good background with 1 st and 2 nd   line support and ideally within a Windows desktop and Windows server / microsoft server IT infrastructure environment.  Exposure to networking or Cisco IOS such as routing or port definition, Wintel, Linux  would be desirable. Not only will you have good technical skills but also excellent customer service and end user experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but who have a real passion for IT, a keen and eager attitude, desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working towards it or alternatively someone who is keen to develop in the field of AWS, training will be provided! Duties and skills required will be varied and so you must be adaptable, they could include  Design and rollout of desktop/ laptop builds – latest Wintel OS Service Desk requests, 1 st , 2 nd Line Technical Support (or working towards 3 rd line) Cisco IOS tasks e.g. VLAN, static routing VMWare maintenance and deployment Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications skills Based in the heart of the beautiful Cheshire Plain, this role is easily commutable from places such as Knutsford, Macclesfield, Wilmslow, Congleton, Holmes Chapel, Chester, Winsford, Crewe and Middlewich.  M6 Staffordshire / Cheshire corridor.  Flexible working will be available. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.  Tilt Recruitment are specialists in IT Recruitment.  We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn’t right for you, please still get in touch with us as we may have other roles which may suit you better. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.

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